All companies need their business software applications to support rather than constrain their operations. Too often old or limited software systems detract from a company’s ability to compete and perform.

Rather than support a companies efforts to reduce operational costs they often contribute to inefficient processes. Today’s market leaders use software systems that support agility. They can respond quickly to changing legislative and market conditions and customer preferences, and they are able to capitalize on changes well before their competitors.

By integrating systems and optimizing and automating business processes, every organisation will be able to improve communications between their employees, customers, suppliers and shareholders. Additionally, electronic workflows enforce consistency in the organisation’s processes and can therefore play a fundamental part in the acceleration of company performance and the development of a sustainable competitive advantage.

CitySoft has extensive experience with the implementation of SAP and Sage business software and associated applications to automate and integrate business processes and systems. What’s more, CitySoft have experience in implementing industry-specific solutions in sectors such as food & beverage, chemical and pharmaceutical process manufacturing, discreet manufacturing, service management, wholesale distribution and nonprofit sectors. Our business process management (BPM) experience extends to integration of leading eCommerce systems such as Magento, point of sale, Product Lifecycle Management (PLM) Manufacturing Execution Systems (MES) and Computerized Maintenance Management Systems (CMMS) with both SAP and Sage ERP and CRM applications.

Process Manufacturing

For Australian SME process manufacturers, one of CitySoft’s most popular solutions is BatchMaster for SAP Business One. This system provides process manufacturers with the best all in one fully integrated SME ERP solution. In a single framework the system provides coverage for the typical accounting, finance and operational processes (Stock, sales orders and purchase orders) of a wholesaler with the added specialist capabilities such as recipes and bill of materials, by-products, wastage, QC, Certificates of compliance, MSDS, master production scheduling (MPS), lot traceability, mobile warehouse management, work orders, and MRP management of production and materials, as well as regulatory compliance and reporting just to name a few.

Read more

Discreet Manufacturers

For Australian SME discreet manufacturers, one of CitySoft’s most popular solutions is Sage 300 with AutoSimply. Together they support the entire operational flow, from material purchases to processing and closing-out orders, with features like a fully integrated lot and serial tracking function, MRP and MPS and work centre management.

Read more

Service Management

For Australian SME Service management organisations, CitySoft recommends Sage 300 with Technisoft Service Manager. In addition to managing the after sales service of client equipment and assets across do and charge, preventative – scheduled and on a project or job basis Technisoft Service Manager empowers field staff by providing them with mobile access to equipment history, customer account details, and stock information as well as CRM, appointment and scheduling information. Customer and employee portals provide an ideal vehicle for sharing data, requesting service and collecting electronic time cards. The Technisoft Service Manager product in conjunction with Sage 300 ERP supplies SMEs with a best of breed business system that competes head to head with stand-alone CMMS and service orientated systems in the mid-sized business software market place.

Read more


One of the most cost effective warehouse system solution available to Australian SMEs is LISA warehouse software for SAP Business One. LISA warehouse software provides advanced Warehouse Management capabilities including Radio Frequency (RF) paperless warehouse management, license plates, multi-bin management and multiple multi-pick modes as well as providing enhanced container receipting, EDI, cross-docking and optimized pick route and put-away capabilities at a price point that makes LISA an ideal extension to SAP Business One for any organization involved in wholesale distribution looking for maximum warehouse automation and control.

CitySoft also provides other SAP Business One products designed for distribution businesses such as a proof of delivery and a route management app available on mobile devices and supporting customer signatures, document printing, and both online and off-line processing.

Read more


One of the more popular solutions provided by CitySoft for Australian SME Nonprofit organisations primarily across sport and rec, scientific research, community services and the disability sectors is Sage 300. The power of Sage 300 is based on the strength of its core financial and accounting capabilities, as well as its departmental reporting, CRM and project – job cost module that supports detailed acquittal reporting and individual client management. Sage 300's modular capabilities allow SME Nonprofit organisations to cost effectively add advanced functionality, usually only available from more expensive ERP solutions. Integration with Sage Wage Easy, MicrOpay and HR3 payrolls, time and attendance, induction, roster and time-sheet system rounds out the solution for the non profit sector.

The advanced project job cost and human resource management with its seamless integration with Sage CRM, provides Australian Nonprofit organizations with advanced relationship and marketing capabilities including family and medical relationship mapping, fund raising, on line store sales, employee self service, integration with service delivery confirmation systems and accurate cost collection and allocation by client, program and task.

Sage 300 also provides easy to use real business intelligence across Sage and non Sage data sources so managers of nonprofit organizations can draw together pertinent KPI data, presented in Excel or Crystal formats, quickly and easily and without relying on C level executives spending copious amounts of their limited time collecting, preparing and distributing the data.

Read more